Privacy Policy & Security

Last update: 8/1/09

Our Commitment

At International Clinical Educators, Inc. (ICE) we are very committed to your privacy. ICE will never sell, exchange, or release any of your individual personal information to a third party without your permission. We will never contact you without your permission.

We collect personally identifiable information about you only to the extent that you voluntarily submit such information to us, such as by subscribing to one of our mailing lists, creating an ICE Learning Center (ICELC) account and related access tools, purchasing educational materials, filling out a feedback form, or contacting us via email.

You can request that we remove any personally identifiable information about you from our database or change such information by contacting us.

If you do not wish to receive future communications from us, let us know.

Your Email Address

If you choose to subcribe to one of our mailing lists, we will only use your email address for that purpose. You may unsubscribe from our mailing lists at any time.

When creating an ICELC account you must supply your email address when you register to take advantage of member specific content. You can cancel your ICELC account at any time.

Credit Card Order Security

Providing a secure shopping environment is one of our highest priorities. The order forms on the ICE ecommerce website (shop.strokehelp.com) that ask you to enter your credit card information are protected by the industry standard secure sockets layer (SSL) encryption technology. Furthermore, all of the customer data we collect is protected against unauthorized access.

ICE guarantees that every transaction we process will be safe. Under the Fair Credit Billing Act, your credit card company can not hold you liable for more than $50.00 of fraudulent charges. If unauthorized use of your credit card does occur through no fault of your own as a result of your use of the shop.strokehelp.com secure order forms, ICE will reimburse you for the full liability, up to the maximum $50.00. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

We guarantee the safety of shopping online with ICE. However, if you are still not comfortable providing information over the Internet, please call us at 1-888-665-6556 to complete your order.

Your IP Address

Your IP address is visible to every web site that you visit. At ICE, we may use the IP addresses of our visitors to help diagnose problems with our servers and to administer our web site. We do not use your IP address for marketing purposes.

When you place an order using our secure order forms, your IP address is logged as a security measure.

Wondering what an IP address is? It is a unique number that identifies every computer connected to the Internet. With most Internet dialup accounts, your IP address may change each time you connect to the Internet.

Links to other Web Sites

ICELC contains many links to other sites. We are not responsible for the privacy practices or the content of such web sites. We do not share any of the personal information you provide to us with the sites to which ICELC links.

Amendments

Amendments to this policy will be posted at this URL and will be effective when posted.

Contacting ICE

If you have any questions about this privacy statement, the practices of this site, or your dealings with ICE, please contact us.