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email@address.com

 

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Link to read me page with more information.

IT Information

IT Setup Information

If the information below doesn't answer your questions,
please don't hesitate to contact us.


Does ICE support EZProxy?

Yes. EZProxy 6.1.6 and above supports the newest versions of https. Here is the stanza to use for EZProxy version 6.1.6 and above:

Title ICE Learning Center
URL https://videos.icelearningcenter.com/
Host videos.icelearningcenter.com/
HJ www.icelearningcenter.com
Domain videos.icelearningcenter.com
DJ icelearningcenter.com
HJ icelearningcenter.com

For versions of EZProxy prior to 6.1.6, ICE will need to ensure you have a non-https URL in place. Please contact support@icelearningcenter.com for the updated URL and stanza.

Does ICE support WAM?

Yes. However, some versions of WAM may have trouble communicating with the newer version of https (TLS 1.2) on our website. Please contact support@icelearningcenter.com for an updated non-https URL and stanza.

Does ICE support Single Sign On (SSO)?

ICE sites can be accessed using SSO compatible with SAML 2.0. If you would like to enable SSO, please send your metadata file to support@icelearningcenter.com.

IP Address Range has changed

Please send your updated IP range to support@icelearningcenter.com.

Getting an error message: "Connection refused"?

This message means that the newer version of https (TLS 1.2) on our website and the older version of EZProxy (prior to 6.1.6) you are using are having trouble communicating with each other. Please contact support@icelearningcenter.com for an updated non-https URL and stanza.

 

Email

Inquiries: inquire@icelearningcenter.com
Support: support@icelearningcenter.com
Sales: sales@icelearningcenter.com

Phone

Toll Free from US & Canada: 
1 (888) 665-6556 (Voice & Fax)

Mailing Address

International Clinical Educators, Inc.
PO Box 1990
Port Townsend, WA 98368