Home Study Courses on DVD

Once I order a Home Study course on DVD, how long before it arrives?
Most orders ship within a day and nearly all orders ship within 2 business days.

Our orders ship UPS ground (from Washington state), which means orders to the West Coast arrive in 2 business days and orders to the East Coast may take 5 business days. If you include your email address at the time you order we will make sure UPS sends you the tracking information.

Help! I’m in a hurry – is a “rush” order possible?
Yes, for an additional price we can ship your Home Study course on DVD overnight, 2-day or 3-day air. Call or email our office (see Contact Us) for more information.


Can I purchase a course on DVD this year and get credit next year?
Yes! Many therapists and therapy departments purchase our Home Study courses to earn continuing ed. credit at a later date. If you have enough CEUs for this year, keep the course until next year. Remember, if 2 or more courses are purchased, you receive a significant discount! Also, if your department has continuing education funds that need to be used, our programs can be purchased and used at any time.


Do I need to pay sales tax?
Only shipments to California and Washington State pay sales tax. No sales tax is required for any other shipments.

Are special prices available for groups?
If a large department or group of therapists are interested in ordering our Home Study programs, contact our office for information on group discounts.


Can I keep my DVDs?
Yes, the DVDs are yours to keep. They are not a rental and never need to be returned.

What if my DVDs become lost or damaged?
If you lose or damage your DVDs, contact our office and you can purchase replacement DVDs at a discounted price.

I purchased my Home Study course(s) years ago. Can I exchange my VHS tapes for DVDs?
Yes, as long as we have a record of your purchase in our database, you can buy an “upgrade” to DVD.

Can I fax my completed forms and assignments back to you?
We would prefer that you mail your paperwork instead of faxing it.

We are hoping to offer online options in 2010.

If I want to overnight my completed packet, what address do I use?
If you send your forms via the US Postal Service:

International Clinical Educators, Inc.
PO Box 1990
Port Townsend, WA 98368

If you send your forms via FedEx or UPS (mail will not be accepted at this address):

International Clinical Educators, Inc.
375 Hudson Street
Port Townsend, WA 98368

How long will It take me to go through the program?
Each Home Study program earns 15 contact hours. This was determined as the average amount of time it took to complete the course (watch the videos, practice the labs, do the assignments, read the Workbook and take the exam). Some people take less time; others may take longer.

What is the charge for shipping international orders?
International shipping rates must be determined on an individual basis. Please contact our office if you are interested in having one of our courses shipped overseas.

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